General Manager at The Borough Lagos

Job brief

• We are looking for a General Manager for our sister company The Bodega Emporium (a grocery store and café) to oversee all staff, budgets and operations of the business.
• General Manager responsibilities include formulating overall strategy, managing people and establishing policies.
• To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
• Ultimately, you’ll help our company grow and thrive.

Responsibilities

• Oversee day-to-day operations for the grocery store and cafe
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Manage policies and processes
• Ensure employees work productively and develop professionally
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Ensure staff follows health and safety regulations

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BSc/BA in Business or relevant field; MSc/MA is a plus
• MUST have worked in the hospitality industry