Restaurant General Manager at eRecruiter Nigeria

Job Summary

• General Manager (GM) is responsible for overseeing all aspects of restaurant operations including production within
• the fast casual restaurant, ensuring exceptional guest experiences, efficient operations, and profitability. This role requires strong leadership skills, business acumen, and a passion for delivering high-quality food and service.

Responsibilities:

• Oversee day-to-day operations and production of the restaurant outlets, including staffing, scheduling, inventory management, procurement,       maintenance, logistics, and quality control.
• Ensure the production department is functioning according to standard operating procedures
• Ensure compliance with health and safety regulations and maintain cleanliness standards.
• Implement and enforce standard operating procedures across all departments to optimise efficiency and productivity
• Participate in recruitment processes, train and mentor staff to uphold company standards for service, food quality, and hospitality.
• Foster a positive work environment and promote teamwork and collaboration among team members.
• Conduct regular performance evaluations and provide feedback to HR and leadership team to drive continuous improvement.
• Monitor online sales/orders, online reviews and feedback platforms to address any issues and capitalise on positive feedback.
• Ensure all e-commerce platforms are functioning at full capacity
• Develop and manage budgets, forecasts, and financial goals to achieve profitability targets.
• Monitor costs, including food, labour, and overhead expenses, and implement cost- saving initiatives as needed.
• Analyse financial reports and key performance indicators to identify trends and areas for improvement.
• Collaborate with the marketing team to develop and execute marketing initiatives to drive sales and increase brand awareness.
• Participate in community events and sponsorships to support the restaurant presence and reputation

Job Requirements

• Bachelors Degree in Hospitality Management or related field preferred.
• Proven work experience as a Restaurant General Manager, Restaurant Manager, Hospitality Manager or similar role.
•  3-5 years of food and beverage service industry experience required.
• Relevant professional qualifications are an advantage.