Responsibilities
Check and validate all passenger payments for tickets/luggage and issue boarding passes.
Ensure proper documentation and prompt treatment/handling of all customer tickets inqu
Job Overview:
We are seeking a highly motivated and skilled Customer Service Representative to join our team on a full-time, permanent basis. As a Customer Service Representative, you will be th
Job Description
The Contact Center Agent is responsible for ensuring that the needs of clients who call into the center, both existing and prospective are adequately satisfied.
The Contact Cen
We are currently looking to hire a customer success intern who will:
Provide seamless/personalized customer experience to our customers.
Engage and build customer loyalty by delivering a
We are currently looking to hire a Customer Success Associate who will:
Operate as the lead point for any and all matters specific to customer account.
Provide seamless/personalized cust
Description
We are seeking a highly skilled data driven candidate to join our team.
As an operations Specialist, you will be responsible for handling data analysis, generating reports, and opt
Job Description
Answers phone and responds to customer requests.
Upsell/Sell pro duct and services, place custom orders in computer system.
Provide customers with product and service informa
Job summary
The Billing Support Officer deals with customers complaints via telephone and emails.
They are required to handle a variety of functions, including end to end resolution of Billing
Call Center, Business Development Manager (Portharcourt)
Job Summary:
You will help to build a strong customer base and ensure the GMV contribution target is met within the region. You wil
Job Description
Provide customers with needed information and support
Make outbound calls
Receive inbound calls
Utilize computer technology to handle a high volume of calls
Send and repl
Your primary responsibility is to cultivate and maintain relationships with existing customers to increase customer loyalty, minimize churn, and maximize revenue for the organization.
You will be
Description
We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using al
Job Summary
We are seeking a skilled and experienced Field Recovery Officer to join our team, responsible for conducting face-to-face visits to customers' homes or workplaces for overdue pay
Qualifications
The key success criteria for this role are:
Bachelor’s Degree or HND in any field
1-2 years experience as a Customer service rep
Effective communication skills.
Pro
Requirements
Candidates should possess a WAEC, OND or N.C.E
1+ years relevant work experience.
You must reside close to or within Gwarinpa (Please take Note Because of your transportation)
Job Description
Understand clients' business objectives, challenges, and opportunities, and proactively identify ways to add value and drive results.
Develop and maintain strong relationsh
Job Description
Understand clients' business objectives, challenges, and opportunities, and proactively identify ways to add value and drive results.
Develop and maintain strong relationsh
Job Duties
Attend to customers loan request
Monitor and follow up on outstanding loan payments via calls
Keep updated records
Answer questions and address complaints from Customers
Re
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.