Job Openings at Duplo

The Vice President, Payments will be responsible for overseeing all aspects of our payment operations, including but not limited to payment processing, partnerships with financial institutions and payment networks, compliance with regulatory requirements, and development of new payment products and services. This role requires a visionary leader with a deep understanding of the payments industry, strong strategic planning skills, and a proven track record of driving results in a fast-paced, dynamic environment.

Responsibilities:

• Develop and execute a comprehensive payments strategy that aligns with the company's overall goals and objectives.
• Establish and maintain relationships with key partners, including banks, payment networks, regulatory bodies, and technology providers.
• Drive initiatives to enhance payment processing efficiency, scalability, and security, leveraging cutting-edge technology and best practices.
• Collaborate with cross-functional teams, including product development, engineering, marketing, compliance, and customer support, to deliver best-in-class payment solutions that meet the needs of our customers.
• Represent the company at industry events, conferences, and forums, showcasing our thought leadership and fostering strategic partnerships to drive business growth.
• Lead on Duplo Pay’s expansion beyond Nigeria
• Stay abreast of industry developments in payment services and best practices
• Ensure that our transaction reconciliation is done accurately and efficiently and meets all external and internal requirements
• Implement robust risk management processes to address the complexities of payments within the mid-market and enterprise segments.
• Utilize data analytics to monitor performance metrics and identify opportunities for optimization within the mid-market and enterprise client base.
• Anticipate the evolving payment landscape and emerging regulations that could impact the product and the business.

Technical and Professional Requirements:

• In-depth knowledge of payment industry trends, regulations, and best practices
• Robust understanding of the Nigerian Payment sector 
• 8+ years relevant experience in payments, fintech
• Proven track record of successfully implementing payment strategies to drive revenue and business growth
• Familiarity with payment gateways, processing systems, checkout solutions, and emerging payment technologies
• Proven experience in driving the expansion of payment capabilities into new markets and geographies
• Strong analytical skills to assess market data, performance metrics, and customer feedback  to derive actionable insights and make data-driven decisions
• Proven experience with strategic partnerships and stakeholder management
• Excellent communication and leadership skills to collaborate with cross-functional teams

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This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.

Responsibilities:

• Design and implement testing plans for products
• Draft quality assurance policies and procedures.
• Identify procedures and scenarios for the quality control of products and services
• Perform product reviews and inform the development team of defects and errors
• Communicate quantitative and qualitative findings from test results to the development team
• Monitor efforts to resolve product issues and track progress
• Ensure that the final product satisfies the product requirements and meet end-user expectations
• Spot areas for improvement to enhance the product's efficiency
• Research the current market for similar products and compare results
• Documents found bugs and other software issues, and write reports detailing these issues and the potential problems they may create. 
• Develop and execute test plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
• Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
• Ensure that user expectations are met during the testing process.
• Investigate customer complaints and product issues.
• Ensure ongoing compliance with quality and industry regulatory requirements.
• Perform other functions related to Service Management.
• Designing test automation strategy, automating and maintaining  UI and API regression tests

Technical & Professional Requirements:

• 5+ years of experience in a similar role.
• Experience in drafting quality assurance policies and procedures.
• Experience with test automation(use of tools such as Selenium, Cyress, Webdriver IO)
• Experience in writing quality test plans, test cases, bug reports and test reports.
• Experience in quality inspection, auditing, and testing.
• Excellent communication skills, both written and verbal.
• An execution mindset, good analytic skills and a team-play attitude.
• Prior experience working in fintech is an advantage.