Manager - Strategic Accounts at MTN Nigeria

Mission:

• To develop and drive the sales strategy within the top multinational revenue-generating accounts, top-line growth in revenue and market share, and to ensure return on investment, profitability, and customer satisfaction by building healthy strategic business relationships with key stakeholders with the multinational accounts.

Description:

• Manage and supervise the team in charge of EB Nigeria Strategic Accounts, which includes the top revenue-generating accounts in Multinational Cooperation.
• Develop and coordinate the execution of marketing strategies to drive value and volume growth in the strategic accounts.
• Developed and managed compelling business cases for investment within relevant verticals, clearly identifying return on investment and risk, and worked with the Global Account Management team (GAM).
• Develop detailed plans in support of MTN Business-approved strategies and ensure cost-effective sales management for strategic accounts in the following areas:
  • Account Development Plans (ADP)
  • Large Enterprise Account Management
  • C ’Level Briefs
  • Customer satisfaction
• Network and build solid relationships with internal units and relevant stakeholders to increase MTN business wallet share within the strategic accounts.
• Conduct a post-implementation review and documentation, and follow up on outstanding items.
• Manage the documentation process, ensuring completeness and easy referral to project documents.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify the training requirements of team members and develop a program to address knowledge gaps and enrich the knowledge repository within the department.

Education:

• First  degree in any related discipline 
• Masters degree in Business Administration will be an advantage.
• Fluent in English

Experience:

6 - 13 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
• Experience working in a medium to large organization 
• Proven experience leading multi-year, multi-million USD deals with Corporations and Government Agencies
• Experience in managing enterprise accounts 
• Experience in service industry, enterprise market and sales management