Technical Officer, Pharmacy/ Supply Chain at Heartland Alliance

Job Summary

The incumbent will plan and support the delivery of quality pharmaceutical care services in accordance with donor requirements and stipulated guidelines of the Federal Government of Nigeria to the Heartland Alliance Nigeria One Stop Shop. With technical oversight from the Pharmacy Advisor, the incumbent will provide support to the design, planning, and implementation of high-quality pharmaceutical care services according to national and international standards and develop guidelines, tools, SOPs, and recommendations related to the implementation and monitoring of pharmaceutical care total quality management.

Essential Duties and Responsibilities

• Serves as drug logistics focal person for Edo state/field office.
• Scheduling ART and OIs medication orders for clients.
• Obtaining and documenting clinical and demographic patient information.
• Serve as a member of the clinical team who is saddled with ART and PrEP initiation and Switch.
• Liaise with State and PEPFAR IPs drugs logistics system to ensure adequate and timely supply of ARVs and other medications to the OSS.
• Responsible for overall coordination and processing of new ART client medication orders and reorders. This includes verifying/re-verifying new or refill prescriptions into the pharmacy information system and CRRIFF
• Lead counseling on ART side effects and identification and reporting of adverse drug reactions.
• Train clinical team members on drug side effects and adverse drug reactions.
• Ensure proper documentation of drug utilization using stipulated tools and timely submission of pharmaceutical reports.
• Provide adherence counseling, client tracking, and retention activities.
• Support care and support interventions at the OSS and community level.
• Other responsibilities as assigned.
• Attend state-level meetings including TWG.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience

• Bachelor’s degree in Pharmacy
• Registration with the Pharmacy Council of Nigeria
• A minimum of two years experience working in a hospital-based pharmacy or HIV/AIDS settings
• Must have an above-average knowledge of and experience with HIV care and treatment medication.

Preferred Skills

• Previous experience working in a multidisciplinary team in a clinical setting an asset

Other Competencies

• Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively;
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
• Non-discriminatory- Do not discriminate persons based on sexual orientation or gender identity, age, preferred jobs or behavioral habits

Language Skills

• Excellent oral and written English communication skills
• Knowledge of Local Language preferred.

Computer Skills

• Medium- level computer skills in MS Excel, Access and Office
• Other software routinely used by HALG

Work Environment

• The noise level in the work environment is usually moderate.
• The employee will be required to co-locate with local partners usually in the same office.
• The employee is required to travel regularly to often insecure and limited-resource environments.
• The employee will be required to work directly with populations that are vulnerable and at high risk of HIV and Human rights violations.