Telesales Executive at CredPal

Purpose Statement

• We are seeking dynamic and motivated Telesales Executives to join our team.
• As a Telesales Executive, your purpose is to drive sales and revenue by proactively reaching out to potential customers via telephone.
• You will play a vital role in promoting our products or services, understanding customer needs, and effectively communicating the benefits of our offerings.
• Join us in connecting with customers and driving business growth through persuasive and engaging telesales techniques.

Responsibilities

• Conduct outbound calls to prospective customers to sell our products or services.
• Meet and exceed sales targets for the investment product, contributing significantly to the growth of the organization’s investment portfolio.
• Customer acquisition and relationship management.
• Engage with customers to understand their needs and requirements.
• Effectively communicate the features and benefits of our products or services to potential customers.
• Answer customer questions and address any concerns they may have.
• Maintain accurate records of all interactions with customers in the CRM system.
• Follow up with customers to close sales and ensure customer satisfaction.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling.
• Stay updated on product knowledge, pricing, and promotional offers.
• Provide feedback to management on customer trends, preferences, and competitor activities.
• Continuously enhance your product knowledge and stay updated on industry trends to address customer inquiries effectively and objections.
• Provide feedback to the marketing and product teams on customer preferences, market demands, and competitor activities.

Requirements

• Proven experience as a Telesales Executive or similar sales role, preferably in the financial services industry.
• Strong track record of meeting or exceeding sales targets and driving revenue growth.
• Excellent communication and interpersonal skills with the ability to build rapport with clients.
• Highly persuasive and skilled in objection handling and closing techniques.
• Results-oriented mindset with a competitive spirit and a drive to succeed.
• Strong negotiation and influencing skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficient in using CRM software and other sales tools.
• Strong analytical and problem-solving skills.
• High level of integrity and professionalism.

Benefits

• Competitive salary package with performance-based incentives.
• Professional development opportunities.
• A collaborative and inclusive work culture that fosters growth and innovation.
• Opportunity to work with cutting-edge products and technologies.
• Supportive and approachable management team dedicated to your success.