Job Offers at KloverHarris Limited

Position Overview:

• The Sales Manager will be responsible for overseeing all aspects of sales operations, developing and implementing sales strategies, and nurturing client relationships to achieve sales targets.
• This position offers the opportunity to work with a diverse clientele and showcase the finest in luxury interiors.

Key Responsibilities:

• Sales Strategy Development: Develop and implement strategic sales plans to expand market share and achieve revenue targets.
• Team Leadership: Lead, mentor, and motivate the sales team to maximize their potential and exceed sales goals.
• Client Relationship Management: Build and maintain strong relationships with clients, architects, interior designers, and industry professionals to drive business growth and brand loyalty.
• Product Knowledge: Possess in-depth knowledge of our product offerings, materials, and craftsmanship to effectively communicate product features and benefits to clients.
• Market Analysis: Stay abreast of industry trends, competitor activities, and market developments to identify opportunities for growth and innovation.
• Sales Performance Tracking: Monitor sales performance metrics, analyze data, and prepare regular reports to evaluate sales effectiveness and identify areas for improvement.
• Cross-functional Collaboration: Collaborate with marketing, design, and operations teams to ensure alignment of sales efforts with overall business objectives.
• Budget Management: Develop and manage sales budgets, forecasts, and expenses to ensure cost-effective operations and optimal resource allocation.
• Trade Shows and Events: Represent the company at trade shows, industry events, and networking opportunities to showcase our brand and generate leads.
• Compliance: Ensure compliance with company policies, procedures, and ethical standards in all sales activities

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field. MBA preferred.
• Proven track record of success in sales management, preferably in the luxury furniture or interior design industry.
• Strong leadership skills with the ability to inspire and motivate a sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed.

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• Lead the design engineering efforts for the foundations segment, developing innovative solutions and driving technical sales growth in West Africa.

Main tasks

• Technical design and engineering activities for foundation projects
• Develop and maintain technical relationships with engineering firms, construction companies, and government agencies
• Identify and pursue new project opportunities, collaborating with sales teams to develop technical proposals
• Provide technical training and support to customers and internal teams
• Stay up-to-date with industry trends, developing and implementing new design solutions and technologies
• Manage and mentor a team of design engineers, providing guidance and oversight on projects
• Collaborate with cross-functional teams, including sales, production, and procurement

Requirements:

• University degree in Civil Engineering or related field (master's degree preferred)
• 5+ years of experience in design engineering, with a focus on foundation projects
• Strong technical skills, including proficiency in design software (e.g. AutoCAD, Revit)
• Excellent communication and project management skills
• Ability to work effectively in a fast-paced, dynamic environment
• Fluent in English (French and/or Portuguese a plus)

Miscellaneous tasks/roles

• Risk Management: Apply sound risk management principles to all aspects of projects activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of ArcelorMittal business, clients and staff. Objective of this is also to reduce the time and cost of change / implementations.
• Contractual: Support contract development and/or negotiation with clients and suppliers, with a specific focus on the technical aspects of the contract (product specifications, tolerances, ITP, …).

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OBJECTIVE

• The Technical Sales and Business Development Manager is responsible for developing market opportunities inside the foundations segment.
• He will contribute to the growth of the segment by opening up new businesses & opportunities through proper and accurate execution, which includes order management, logistics, documentation and all related activities.
• He/she will be responsible for the commercialization and the technical promotion of all steel foundation products (sheet piles, foundation pipes, foundation beams, accessories) in the respective geographical area.
• The position may involve international job rotations at any of our global offices worldwide to develop the requisite skills in doing technical designs and commercial offers.
• In the long term, the position will be based at one of our offices in Africa with regional and international travel, as required.

Main tasks

Technical sales

• Coordinate all technical sales activities with the local sales managers
• Design activities i.e. actively prepare design proposals to customers and/or evaluate designs made by customers and propose alternatives where possible
• Technical training to individual customers
• Advise on installation methodology for foundation applications
• Organize marketing and educational seminars to larger group of customers on foundation projects related subjects
• Customer events
• Lunch & learn initiatives
• Young engineers day Identify projects / prospects customers (technical approach with main focus on the design / engineering stakeholders).

Commercial

• Develop and maintain a strong relationship and network with engineering firms, construction companies, government agencies etc, in order to:
• Identify new / upcoming projects
• Introduce new products and solutions
• Identify and investigate technical market trends
• Develop, in consultation with the client, innovative foundation solutions on major infrastructure projects
• Ensure that all involved in the design process are aware of our latest developments
• Responsible for making offers and project monitoring
• Make calculations for pricing complex projects
• Provide insights that feed into the annual budget making process as relates to upcoming projects and expected volumes to book

Miscellaneous tasks/roles

• Risk Management: Apply sound risk management principles to all aspects of projects activities to ensure all risk factors are avoided, mitigated and/or managed in the best interests of ArcelorMittal business, clients and staff. Objective of this is also to reduce the time and cost of change / implementations.
• Contractual: Support contract development and/or negotiation with clients and suppliers, with a specific focus on the technical aspects of the contract (product specifications, tolerances, ITP, …).

After sales

• Offer after sales support and handle techno-commercial claims (if necessary, with backup from technical team).

Communication & interaction with other departments

• Advises Management on plans and policies, and highlighting consequences and/or required actions.
• Maintains functional relationship with Sales, Production, Procurement, BD, F&C, QA/QC, Human Resources and IT on matters concerning daily operations, exchange of information, knowledge and experience.
• Responsible for management reporting.

Knowledge Requirements and Experience

• Knowledge of civil engineering, construction industry and trading products including standards, applications, manufacturing and processing, pricing, and calculation methods
• University degree, preferably in civil engineering. Possession of a master’s degree will be an advantage
• Good commercial insight
• Good communicator, able to discuss confidently across a multi cultural environment Wide knowledge of various computer programs such as MS office and ERP packages
• Relevant experience on installation of piles and or design of FS projects
• Minimum of 3 years’ relevant experience
• Fluent in English language. Fluency in French and/or Portuguese will be an advantage.