Receptionist at Contec Global Infotech Limited

Overview

• As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and administrative support.
• The receptionist is responsible for greeting visitors, answering incoming calls, and directing inquiries to the appropriate departments or individuals.
• This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

• Greet and welcome visitors with a positive and professional demeanor.
• Answer incoming calls, determine the nature of the call, and direct it to the appropriate person or department.
• Maintain a tidy and organized reception area, ensuring it reflects a professional image of the company.
• Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
• Schedule appointments and meetings for staff members as requested.
• Assist with administrative tasks such as data entry, filing, and photocopying.
• Monitor and maintain office supplies inventory, placing orders when necessary.
• Coordinate with building security to ensure visitors are properly escorted and authorized to enter the premises.
• Provide general administrative support to various departments as needed.
• Handle sensitive and confidential information with discretion and professionalism.

Skills and Qualifications

• High School Diploma or equivalent; additional certification in office administration is a plus.
• Proven experience as a receptionist or in a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in completing tasks.
• Professional appearance and demeanor.
• Ability to maintain composure under pressure and handle difficult situations calmly.
• Knowledge of office equipment such as multi-line phone systems, fax machines, and printers.