Sales Assistant (Internet Service Provider) at Alfred & Victoria Associates

Job Summary

• Sales assistants (or sales associates) greet customers and initiate conversations with the objective of marketing and selling store products. They also inform customers of ongoing promotions, provide general assistance with questions and upselling, and help customers make the best choice from the firm’s products and services.

Duties

• Present and sell company products and services to current and potential customers.
• Ensuring high levels of customer satisfaction through excellent sales service
• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
• Update customer records in the company database as required
• Input invoice and bill-back data
• Accurately describe product features and benefits
• Analyze, consolidate, and forward daily action summaries to managers
• Use data to investigate the logistical history to resolve order and inventory problems
• Research promotion details, regular, and special prices to resolve pricing discrepancies
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Keep up to date with product information
• Offer product, promotion, and pricing information by exploring customer requests
• Offer sales projections by creating and sending sales tracking reports
• Maintain customer database by inputting customer profile and updates
• Collect data to create informative sales presentations
• Monitor sales expenses by analyzing, tracking, and summarizing expenses
• Report any inventory or service issues to management and the appropriate Account Manager immediately

Requirements

• BSc / MSc Degree in Business Administration or a related field; certification in Sales or Marketing will be an asset.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent verbal and communication skills with proficiency in English Language.
• Solid organizational skills including attention to detail and multi-tasking skills.