Service Delivery Facilitators at Plan International

Number of Positions: 4

Purpose

• Provide support in the development and implementation of the project's strategy to ensure gender sensitive and responsive health facility and community MNCH service delivery within a cluster of Local Government Areas.
• Work with Gender Advisor and M and E advisor to ensure gender equality is mainstreamed at the local level and project outputs are adequately documented to feed into Performance management framework.
• Ensure compliance with all donor programs and operational requirements.

Duties and Responsibilities

• Supervise and facilitate the training activities of health service providers including community health workers, in line with project standards.
• Participate in the development/adaptation of state and local supportive supervisory mechanisms and its implementation including providing feedback to stakeholders.
• Participate in program research processes in the project, including facility assessments and identification of key needs address service delivery gaps.
• Work with community demand creators to strengthen linkages and ensure alignment of demand and supply side interventions, including addressing demand/supply side issues at project level.
• Work with health facilities and partners to develop and monitor facility improvement plans, including application of standard based management and recognition protocols.
• Contribute to the implementation of a gender responsive emergency transport system at LGA and community levels in conjunction with NURTW, WDCs and other stakeholders.
• Regularly review community and facility level data, including collection processes to track progress against planned service delivery outputs and outcomes, using RBM methodologies.
• Responsible for regular and timely updates and reports, including success stories, best practices on supply side activities to inform project programming decision making and advocacy efforts.
• Carry out regular advocacies to local stakeholders to improve and sustain facility and community MNCH  service delivery.
• Work with Gender advisor in identifying and updating gender barriers to MNCH service delivery outcomes and addressing them through supply side interventions.
• Work with M and E unit to ensure relevant and quality information is provided to make evidenced based service delivery decisions at the community, facility and LGA levels.
• Maintain good relationship with the Primary Health Care Development Agency, local government authorities and stakeholders, including health facility staff.
• Assume any other responsibilities as assigned by supervisors
• Fulfil Plan’s Child Protection Policy at all times to prevent children from all forms of child abuses.

Qualifications and Experience

• A first Degree in Health related course from a recognised higher institution
• least 3 years practical work experience in the area of health service delivery programs. especially MNCH programs.
• Experience working with PHC workers, local communities, Ward development communities and social groups.
• Good working knowledge of the Nigerian Health system especially at the PHC level.
• Experience facilitating focus group discussions and including trainings.
• Knowledge and experience with some donor program frameworks and approaches will be an added advantage.

Languages:

• Excellent command of English, a working knowledge of Hausa will be an added advantage.
• The position will require 50% of time spent its the Local Government Areas and communities.