Business Aanalyst (PMO) at LEAD Enterprise Support Company Limited

Job Objective/Summary: 

• A Business Analyst understands the changing business needs, evaluates the impact of these changes, identifies and analyses requirements, and documents and facilitates communication among all stakeholders. Furthermore, they identify goals, develop best practices for data collection, and analyze current processes so that they may be improved to the greatest extent possible.
• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Serve as thought leader for technical business processes that promote increased efficiency and productivity on multiple levels.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Determine and develop user requirements for systems in production, to ensure maximum usability.

Duties and Responsibilities:

• Partner with stakeholders across business units (ex: sales, finance, human resources, information technology, audit, software developers, compliance etc.) to develop analyses and documentation collaboratively, communicating effectively and efficiently with production, managerial, and executive teams.
• Evaluate, analyze, and communicate systems requirements continuously, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.

Key Performance Indicators:

• High proficiency with MS Visio, SQL, Tableau, PowerBI and database management.
• Proven analytical abilities.
• Experience in generating process documentation and reports.
• Excellent communication skills, with an ability to translate data into actionable insights.

Job Requirements:

• Bachelor’s degree (or equivalent) in a relevant discipline. Recognized certifications from any of the reputable global Business Analysis bodies.
• Minimum of three years’ work experience in a similar role. If such experience is in financial services, it’s a huge plus.
• Business Process Analysis: Strong understanding of business processes.
• Data Analysis: Proficient in data analysis tools and techniques.
• Strong ability with MS Visio.
• Communication Skills: Excellent communication and interpersonal skills.