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As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. And that even when the right employees are in place, many companies lack the...
What you’ll be doing
You will be accountable for the successful running of Hugo’s operations in Nigeria, our largest operating market.
This includes partnering seamlessly with our Service Delivery leadership and organisation to oversee its day-to-day business operations, and owning critical local government, banking, and partner relationships. Ultimately, you are responsible for ensuring that our Nigerian teams and business are set up for success in the strongest way possible.
You need to be a “boots-on-the-ground” leader, building strategic relationships within the communities we serve. You will also work closely with the COO to implement scalable processes and ensure alignment with in-country operations. The position will be based in Lagos, with limited travel as needed.
Your leadership in this space will allow both the COO and CEO, into whom you will report, to step back from Nigeria’s daily operations and prioritise scaling the business elsewhere. As such, this is a business-critical role with high impact and high visibility across the wider organisation.
What you’ll need to apply
Our interview process is as follows
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