Field Loan Recovery Officer at Beyond Credit Limited

Beyond Credit Limited - We are a technology-driven financial services company focused on empowering low-income entrepreneurs across Africa. We seek to provide them with opportunities to grow their businesses, improve their standard of living and thereby have better outcomes in life. We aim to give them hope of a better life by equipping them with appropriate tools needed to attain greater financial independence.

We are recruiting to fill the position below for the following locations:

JOB TITLE: Field Loan Recovery Officer

LOCATIONS:

1)      Lagos State

2)      Osun State

3)      Oyo State

4)      Ekiti State

Employment Type: Full Time

JOB DESCRIPTION: The Debt Collection Officer is responsible for providing support to the organization with particular emphasis on the collection of revenue and management of finance. The position liaises directly with clients, external debt collection partners, negotiate on outstanding payments and where necessary initiates recovery action.

CORE RESPONSIBILITIES

• Contact debtors by telephone, chats, and text to agree debt recovery plans and follow up as appropriate.
• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case-by-case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated line manager.

JOB REQUIREMENTS

• BSC/HND in related discipline.
• 2 -5 years’ experience in a loan recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills
• Excellent Analytical & Numerical Skills.
• Knowledgeable of recovery best practice and approach.

SALARY

Industry standard – (HMO & Pension inclusive and bonus)

Closing Date:   December 31st, 2022