Inbound Sales Analyst at Koraplay

About the role

As an Inbound Sales Representative at Kora, you will be responsible for onboarding merchants, expanding our clientele, and identifying new opportunities in order to generate revenue, improve profitability and help our business grow. We are looking for a talented and competitive inbound sales representative that thrives in a fast-paced sales cycle environment. You will also be responsible for identifying new business prospects and selling our products to them. In this role, you will maintain relationships with current clients and build and maintain relationships with new clients.

Hence, we seek a tenacious and vibrant salesperson who is self-motivated and has the passion to sell as well as to grow a career in sales in the payments industry.

Reporting Relationships & Stakeholder Engagement:

• Report to the Lead, Inbound Sales (Emem Uwah), and work as part of the energetic Sales Team
• Working collaboratively with our Head of Sales, Product, Operations, Compliance, and Merchant Success teams, to ensure lead conversion and drive Sales.

Here are a couple of things you'll be doing:

• Daily review of all inbound leads.
• Engaging inbound leads through phone calls, emails and other communication channels.
• Following up with compliance for the review of merchants’ KYC documents.
• Onboarding 80% of qualified inbound leads.
• Work with other teammates in the sales team to ensure organizational growth.
• Work closely with the Product, Merchant Success, and Operations teams.

Requirements

Here's what we are looking for:

• A minimum of 1 year experience as a Telesales agent, Business Development Associate, Sales analyst, or similar role experience in a fast-paced B2B payment infrastructure environment, financial services, or banking industry.
• Experience in upselling to existing customers.
• Proven inside sales experience.
• Track record of over-achieving quota.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively
• Interpersonal skills for building and developing relationships with clients and an ability to influence stakeholders.
• Excellent written and verbal communication skills
• Finally, someone with the ability to sell water to a drowning man!