IT Support Engineer at PalmPay

• Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities:

• Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
• Provide support to end-users, resolving hardware and software issues promptly.
• Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
• Assist in enforcing security standards, regulatory compliance, and best practices.
• Stay updated on emerging technologies and industry trends, contributing to technology improvements.
• Support system monitoring, troubleshooting, and maintenance to minimize downtime.
• Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A Master's degree is a plus.
• Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
• Strong problem-solving skills and the ability to work under pressure.
• Effective communication and interpersonal skills for collaboration with teams.
• Eagerness to learn and grow in the IT support field.

Benefits:

• Opportunity to work with cutting-edge technology and gain hands-on experience.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.
• Competitive compensation and benefits package.