Learning Program Manager at Wema Bank Plc

ROLE SUMMARY

• Responsible for assisting the development of a training/career strategy, training programs, and initiatives to ensure that staff are equipped with the right competencies and skills required to maximize returns on the Bank’s investment and for optimal productivity and responsible for managing, designing, developing, coordinating, and conducting all training programs.

JOB RESPONSIBILITIES

• Assist in developing learning and career development strategy and ensure its alignment with organizational objectives.
• Map out annual training plans for management, HR, customer support, and more
• Monitor the evaluation of the impact of training on staff performance to measure training effectiveness.
• Manage the implementation of training programs and initiatives to ensure effectiveness.
• Assist in expense and payment of Consultant and Vendors used during training programs.
• Ensure compliance with statutory requirements (ITF) by filing for training programmes (oversee programmes) before the commencement of training
• Manage and maintain in-house training facilities and equipment.
• Maintain updated curriculum database and training records.
• Gather feedback from trainers and trainees (evaluation) after each educational session.

SKILLS

• Project Management: Strong project management skills to effectively plan, organize, and execute digital learning initiatives. This includes managing timelines, resources, and stakeholders, and ensuring timely delivery of projects.
• Communication and Collaboration: Excellent communication skills to collaborate with subject matter experts, instructional designers, and other stakeholders. Ability to effectively convey ideas, provide guidance, and gather feedback.
• Reporting: Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs
• Assessment and Evaluation: Understanding of assessment and evaluation methods to measure the effectiveness of learning programs. Knowledge of different types of assessments, data analysis techniques, and evaluation frameworks.

ABILITIES

• Analytical Thinking: Ability to analyze learner needs, performance data, and feedback to identify gaps and make data-driven decisions for improving digital learning initiatives.
• Problem-Solving: Strong problem-solving abilities to address technical issues, troubleshoot learning platforms, and overcome challenges in the design and delivery of learning programs.
• Adaptability: Flexibility to adapt to evolving technologies, emerging trends, and changing learning needs. Willingness to learn new tools and methodologies to enhance digital learning offerings.
• Attention to Detail: Strong attention to detail to ensure accuracy and quality in the development and delivery of learning methodology. Thorough testing and reviewing to identify and rectify any errors or inconsistencies.
• Self-motivation: Ability to work independently, take initiative, and manage time effectively to meet deadlines and deliver high-quality digital learning solutions.

QUALIFICATION

• Minimum of a bachelor’s degree in human resources or other related and relevant disciplines
• Minimum 1-year experience in a core HR function or similar role