Process Analyst at Sabi

Job Purpose

• As a Process Analyst, you will be meeting with various teams to define, document, assess, and scrutinize the business processes and then identify areas for potential improvement.
• Subsequent duties would include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with business expectations.
• Your focus will be on streamlining operations and/or identifying solutions that allow for improved efficiency or increased productivity.
• Your problem-solving skills, impeccable communication, and attention to detail are key skills expected in this role.
• As part of the operations team, your role will be key in the execution and delivery of our strategic goals.

Job Responsibilities

• Collect and document business requirements for project and process improvement / automation efforts
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
• Identify, document and report issues and risks
• Participate in the problem resolution with functional users
• Monitor, measure and provide feedback on process performance
• Apply knowledge of business process modelling notations to documenting processes

Requirements Special Skills And Qualifications

• Bachelor’s degree in Business, Economics, Accounting or related experience within role- minimum of 4 years
• Ability to work in a fast-paced and sometime unpredictable environment; works well under pressure and tight deadlines
• Strong skills in Process Mapping and Business Process Reengineering
• Advanced understanding of business functions, workflows, and processes.
• High level of competence with process modeling tools e.g., MS Visio, draw.io etc.
• Ability to consistently apply good judgment and make good decisions
• Ability to solve complex problems and drive projects from concept to conclusion
• Ability to always maintain confidentiality and discretion
• Detail oriented, organized with proven ability to successfully multi-task
• Positive, tenacious attitude
• Exemplary communication skills
• Strong analytical skills

Candidate Specification

• Motivated by the mission of Sabi
• Pragmatic with quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willing and able to get hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .

Benefits

• Rapid Career Growth
• Annual Training Budget
• Robust Health Coverage, including
  • Optical Cover, and
  • Dental Cover
• Wellness Programs, including
  • Free Gym Cover
  • Free Spa Cover
• Competitive Pension Plan
• Opportunity to work in other global office.
• Life Cover
• Performance Bonus
• Paid Vacation Days
• Fully-funded Team Bonding Activities