Product Manager, Merchant Acquiring at Interswitch

JOB SUMMARY

• The ideal candidate will operate as the product expert using market analysis, end-user feedback, and technology knowledge to establish a distinctive product vision and an effective engineering partnership to deliver world-class POS solutions at premium pricing.
• He/she will oversee the SMART POS product throughout its lifecycle, which includes, working out what customers want, helping the business to build the right product, and then supporting the business to sell it.

JOB RESPONSIBILITIES

• Collaborate with cross-functional teams and approaches to define a compelling and feasible product vision for our platform strategy execution…….
• Translate product vision into a product roadmap that balances customer needs with internal resources.
• Conduct market research to determine market size, penetration, and opportunities for the SMART POS product.
• Discover customer insights that can be translated into product strategies that create meaningful growth opportunities.
• Develop a strategy that includes identifying partners, assessing product capabilities, signing deals, launching pilots, monitoring performance, and optimizing for growth.
• Develop roadmaps, plans, and metrics that communicate progress, risks, issues, and approaches to execution that support continuous learning and improve outcomes.
• Evaluate markets, trends, and competitive dynamics to identify and assess the attractiveness of new opportunity spaces
• Conceptualize, prioritize, and write succinct product requirements (typically as user stories and epics) to a cross-functional working team
• Be a resident domain expert on product capabilities and functions/features
• Evangelize and train sales, marketing, support, operations, and services delivery teams on the product capabilities
• Maintain and prioritize product backlog and track feature releases
• Communicate progress against roadmap and product performance across the cross-functional teams as well as throughout the organization
• Partner with Engineering and Business Development teams to build and launch world-class products
• Refine product vision based on feedback from end users, support teams, and other internal and external stakeholders
• Track product effectiveness and continually work towards a tangible and sustained value proposition
• Ensure market messaging is consistent with product functionality and highlights distinctive value proposition(s)
• Providing vision and direction to the Agile development team and stakeholders throughout the project
• Translate business strategy into product strategy and execute product strategy
• Provide insight to stakeholders on product and the market
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Assist the development team in instore and Local market acquiring development according to end-user needs
• Research product enhancements and new product offerings
• Manage feature iteration throughout the product lifecycle
• Recommend changes to existing products based on customer feedback or industry trends
• Participate in brainstorming sessions with members of other departments to generate new product ideas
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Provide backlog management, iteration planning, and elaboration of the user stories
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Carry out competitor and market analysis
• Keep abreast with Agile/Scrum best practices and new trends

EDUCATIONAL QUALIFICATION(S) and CERTIFICATION

• University first degree in any computer science or any other relevant or related field of study from an accredited University.
• Relevant industry certifications

EXPERIENCE

• Minimum of 6 years experience in product management or related industry.