Quality Assurance and Application Support Engineer at Vennote Technologies Limited

We have:

•  A state-of-the-art, highly innovative Product platform, the first of its kind globally, that we continuously expand/improve to maintain our leadership
•  A team of seasoned experts to collaborate with
•  International clients and projects in 3 continents
•  An open mind to new technologies, methodologies, challenges, and innovation

We are looking for you if you can:

• Conduct functional testing to ensure software features meet specified requirements.
• Perform negative testing and edge testing to identify vulnerabilities and potential issues.
• Develop and maintain testing automation scripts to streamline regression testing.
• Collaborate with developers to understand new features and identify test cases.
• Execute test cases, record results, and document defects using appropriate tools.
• Continuously improve the QA process by incorporating best practices and tools.
• Participate in test planning, strategy, and estimation discussions.
• Report testing progress, issues, and risk assessments to the project team.
• Provide clear and detailed feedback to developers about test results.
• Receive and analyze problem reports from customers or users.
• Reproduce reported issues in a controlled environment to identify their causes.
• Determine if reported problems are actual defects or expected behavior.
• Escalate complex issues to the appropriate developer or system administrator.
• Collaborate with developers to understand the root causes of issues and propose solutions.
• Provide timely and accurate responses to customer inquiries and updates.
• Maintain documentation of common issues and their resolutions for future reference.
• Monitor production applications and troubleshoot issues affecting performance or availability.
• Assist in deploying bug fixes, patches, and updates to production systems.
• Communicate effectively with cross-functional teams to resolve critical issues.

You have:

• Proficiency in Linux system administration and troubleshooting.
• Knowledge of Java programming language and its debugging tools.
• Familiarity with NGINX configuration and usage for web server setups.
• Expertise in working with relational databases, particularly MySQL.
• Understanding of NoSQL databases like MongoDB and their query languages.
• Experience with configuring and maintaining Tomcat application servers.
• Familiarity with version control systems (e.g., Git) for code collaboration.
• Knowledge of continuous integration and continuous deployment (CI/CD) pipelines.
• Experience with scripting languages like Python, Bash, or PowerShell.
• Familiarity with containerization and orchestration tools like Docker and Kubernetes.
• Strong problem-solving skills and attention to detail.
• Effective communication skills for interactions with both technical and non-technical stakeholders.
• Ability to work under pressure and handle urgent support requests effectively.

We offer:

• An attractive remuneration package
• Health insurance plan
• Annual performance review for meeting quality objectives and completion targets
• Continuous learning/training in new technologies and products
• A great environment to work in, excel and progress professionally
• An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges internationally