Relationship Manager at FCMB

About the job

• The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding.
• You will do so by building a strong relationship with our clients and analyzing our clients' data.
• Essentially, you will act as the main point of contact for our clients.

Responsibilities

• Dialogue with our clients to understand their business objectives and challenges
• Analyze clients' data and provide strategic recommendations to clients
• Present value-proposition to sales leads and current customers
• Prospect for new sales leads and close sales
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue).
• Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.

Qualifications

• 4-6 years' of client relationship experience
• Ability to manage multiple projects and clients
• Strong communication and interpersonal skills