Sales Supervisor at The HR Hub Nigeria

About You

• As a Sales Supervisor, you will be responsible for overseeing and leading a team of sales representatives to drive sales growth and achieve targets.
• You will play a crucial role in training and coaching the sales team, monitoring performance, and implementing effective sales strategies.
• The Sales Supervisor ensures the team's success by fostering a positive work environment, maintaining strong client relationships, and promoting our products.

Supervisory Responsibilities:

• Lead, mentor, and motivate a team of sales representatives to achieve sales targets and deliver exceptional customer service.
• Set sales goals, targets, and performance expectations for the sales team, aligning them with the company's objectives.
• Monitor and assess individual and team performance, providing constructive feedback, coaching, and guidance for improvement.
• Develop and implement sales strategies, tactics, and action plans to maximize revenue generation and market penetration.
• Collaborate with the sales team to identify potential customers, sales opportunities, and key accounts, ensuring effective territory coverage.
• Build and maintain strong relationships with existing and potential clients, including wholesalers, retailers, and key stakeholders in the shisha and tobacco industry.
• Conduct regular team meetings and training sessions to enhance product knowledge, sales techniques, and market trends awareness.
• Coordinate sales activities, promotions, and events to create brand awareness, increase sales volume, and drive customer engagement.
• Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and capitalize on market opportunities.
• Analyze sales data and prepare regular reports on team performance, sales trends, market insights, and competitor analysis.
• Collaborate with other departments, such as Marketing and Supply Chain, to ensure effective communication and coordination of sales efforts.
• Stay updated with industry developments, product knowledge, and market trends related to shisha and tobacco products.
• Ensure compliance with company policies, procedures, and ethical standards, fostering a culture of integrity and professionalism within the team.
• Handle escalated customer inquiries, complaints, and issues in a timely and satisfactory manner.

Qualifications and Skills

• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• At least 3 years of proven work experience as a Sales Supervisor or in a similar supervisory role, preferably within the retail industry.
• Strong leadership and people management skills, with the ability to inspire and motivate a sales team.
• Solid sales acumen, with a track record of achieving and exceeding sales targets.
• A high level of integrity and professionalism.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-oriented mindset with a focus on delivering exceptional service.
• Strong analytical and problem-solving abilities.
• Familiarity with the shisha and tobacco market in Nigeria is a plus.
• Proficiency in MS Office (Word, Excel, PowerPoint)

You must reside in the following locations: Abuja, Kano, and Onitsha

Salary range: 

NGN 100,000 - 120,000 (Abuja)

NGN 80,000 - 100,000 (Onitsha)

NGN 60,000 - 70,000 (Kano)