Solutions Engineer at Jubaili Bros Nigeria

JOB OVERVIEW

• The ideal candidate would be required to review and prepare pricing studies “Electrical and Mechanical” and BOQs for projects' sales for Nigeria, by coordinating with the concerned teams, doing technical drawings/planners, and being available for New/special assembly for generators, to provide accurate technical details for the production, customers' needs and all other involved departments.
• Also Providing Technical Support for all Departments where needed.

Responsibilities.

• Review and prepare drawings and designs, based on the technical specifications attained from the site visit, calculating needed measurements of electrical load, and making needed modifications or additions provided by the Factory Manager to improve the designs taking into consideration customer's needs and restrictions.
• Provide Complete Technical Documentation for any new Product or changes on existing product following the Controlled process to avoid any miscommunication to Production and results in producing the wrong product/specs.
• Provide Needed Technical Support to Aftersales, sales, marketing, warehouses, and all other departments. Where needed including site visits, meeting with customers, and training.
• Receive all Improvement suggestions / Complaints related to the product from Internal and External customers and follow it up with its related problems owner sets corrective/ preventive actions using Problem-solving Techniques and provides feedback about results.
• Manage all warranty coverage and reimbursement issues in Nigeria with suppliers, by attaining needed form copy from the maintenance department, sending the information to the supplier along with the defective item (if requested), receiving updates on collected credit notes and compensations from the accounting department, and advising maintenance and stores accordingly, to confirm the registration on warranty for the customer's benefit and replace the items.
• Perform sampling inspection on the generating sets, enclosures, and fuel tanks, by verifying the assembly is done accurately, testing the products, and checking the availability of required manuals and safety stickers, prior to storage or delivery, to ensure compliance with quality standards and avoid possible breakdown on-site, or rejection from the customer.
• Conducts technical studies and market studies for new products and solutions and provides assistance during testing phases; submits related reports.

Qualifications

• University degree (Electrical Engineering) or any related field.
• 3 to 5 years’ experience as a solution Engineer within a similar industry.