Job Opportunities at Drumstix Food and Investment Limited

Job brief:

We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery.

• An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important.
• The goal is to help preserve and enhance our reputation so we can expand our clientele. 
• He/she must ensure proper food handling, sanitation and follows food storage procedure.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Prepares batches of food that are cooked to order or kept warm until ordered and sold; this may include such food items as fried rice or fried chicken etc.
• Operates large-volume cooking equipment such as griddles, grills, or deep fryers, industrial ovens etc.
• Prepares, washes, and cuts food to be cooked.
• Prepares and cooks food according to instructions provided on food order slips or through verbal directions; verifies the quality and quantity of all orders.
• Multitasks by cooking several different orders at once, ensuring that all items are prepared in accordance with customer instructions.
• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Basic understanding of or ability to learn basic sanitation and regulations for workplace safety.
• Basic understanding of or ability to learn food-handling techniques, preparation, and cooking procedures.
• Ability to work efficiently and quickly.
• Must be able to work well as part of a team.
• Must be able to work well under pressure.
•  Ability to maintain personal cleanliness.

Education and Experience:

• SSCE or vocational school coursework in kitchen basics, such as food safety, preferred.
• Physical Requirements:
• Must be able to work early mornings, evenings, weekends, and holidays.
• Must be able to lift up to 15 pounds at times.

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Job Brief:

Our organization is seeking a friendly and helpful food delivery driver to support our customers. As the newest driver, this person will help us feed as many hungry people as possible — growing customer loyalty through pleasant interactions and excellent service. The ideal candidate will be a great communicator who has a valid driver’s license and is looking for flexibility in the work schedule. The candidate must know how to use Google map and be conversant with Abuja metropolis. 

Objectives of this role:

• Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
• Ensure orders are delivered accurately and in good condition
• Communicate any issues or delays and resolve problems efficiently
• Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect

Responsibilities:

• Manage multiple orders, delivery locations, and customers at the same time
• Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
• Safely operate a vehicle in all types of weather conditions
• Navigate local streets and highways efficiently using GPS
• Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
• Verify orders before each delivery and maintain a detailed, comprehensive delivery log

Required skills and qualifications:

• Valid driver’s license and clean driving record
• Ability to lift and carry heavy food orders and operate a vehicle for prolonged periods of time
• Strong interpersonal skills, including verbal communication and conflict resolution
• Mindset for organization and attention to details

Preferred skills and qualifications

• Previous delivery or customer service experience in any industry
• Proven track record of succeeding in time-sensitive situations
• Experience in handling cash and giving change
• Familiarity with the local area, including streets, highways, and buildings
• The candidate must possess minimum qualification of SSCE and must be able to write and communicate effectively. 

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Job brief:

We are recruiting for a welcoming and professional Fast Food Cashier to join our restaurant staff. As the first point of contact, you will greet and assist customers as they enter our restaurant.

In this position, consistently delivering outstanding customer service will be your main objective. Additional responsibilities will include processing food orders, cleaning public spaces, and packaging orders. The ideal candidate must be friendly, with excellent communication and interpersonal skills.

Requirements:

• Proven experience in a customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Good mathematical skills.
• Proven experience in a customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Good mathematical skills. 

Responsibilities:            

• Welcome customers and help determine their orders.
• Process customer orders and record them in the restaurant database.
• Relay customers’ orders to the kitchen staff.
• Ensure all orders are delivered to the customers in a timely manner.
• Accept cash and return the correct change.
• Place food orders in the appropriate bags and boxes. 
• Respond to customer enquiries, issue receipts, and record customer suggestions.
• Clean and arrange eating, service, and kitchen spaces.
• Help kitchen staff when needed.

Qualifications:

The ideal candidate must possess a minimum qualification below as a Fast Food Cashier:

• At least  SSCE result and must pass in English and Maths

Desired Experience:

The Candidate must have relevant experience as a Fast Food Cashier that have worked in a cafe, restaurant, or other fast food establishment where they process food orders, collect payments, and focus on high customer satisfaction.

Training:

The candidate must have gone through Possible training of an excellent Fast Food Cashier in either of the following below:

• Customer Service Intermediate Apprenticeship
• Hospitality Team Member Intermediate Apprenticeship
• Level 2 Certificate in Food and Beverage
• Level 2 Certificate in Hospitality and Catering

Method of Application:

Interested and qualified candidate should forward their cv to ngozi@drumstix.com.ng or info@drumstix.com.ng using the  position applying for as the subject of their application.