Job Opportunities at Mopheth Nigeria Limited

Role Overview:

As a Procurement Specialist, you will play a key role in managing our procurement processes and ensuring the timely and cost-effective acquisition of goods and services. You will work closely with internal stakeholders and external suppliers to source high-quality products, negotiate contracts, and optimize our procurement strategies.

Job Functions/Responsibilities

• Develop and implement procurement strategies to meet the organization’s needs.
• Source and evaluate suppliers, negotiate contracts, and maintain relationships.
• Review purchase requisitions and ensure compliance with procurement policies and procedures.
• Coordinate with internal departments to identify procurement needs and priorities.
• Monitor supplier performance and resolve any issues or disputes.
• Analyze market trends and identify cost-saving opportunities.
• Ensure timely delivery of goods and services and resolve any delivery issues.
• Maintain accurate procurement records and documentation.
• Stay up-to-date with industry trends, regulations, and best practices.

Requirements/Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience in procurement or purchasing roles, preferably in a similar industry.
• Strong negotiation skills and the ability to build and maintain relationships.
• Excellent analytical and problem-solving abilities.
• Proficiency in procurement software and Microsoft Office Suite.
• Attention to detail and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Professional certification in procurement or supply chain management is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Dynamic and collaborative work environment.

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Role Overview:

Are you passionate about customer service and ready to make a difference in the world of e-commerce? We're seeking a dedicated Customer Care Representative (E-commerce) to join our team at our Victoria Island location. In this role, you'll be the face of our brand, ensuring that every customer interaction is positive, memorable, and exceeds expectations.

Job Functions/Responsibilities

• Provide exceptional customer service to our valued customers online.
• Respond promptly and professionally to customer inquiries via email, chat, and social media platforms.
• Assist customers with order-related questions, product inquiries, and technical issues.
• Resolve customer complaints and escalate complex issues to the appropriate department.
• Process returns, refunds, and exchanges in accordance with company policies.
• Proactively identify opportunities to improve the customer experience and provide feedback to the management team.
• Stay up-to-date with product information, promotions, and company policies to better assist customers.

Requirements/Qualifications

• BSC or HND in a related field.
• Proven experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using online communication tools and e-commerce platforms.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude and willingness to go above and beyond to exceed customer expectations.

Benefits:

• Competitive salary and benefits package.
• Pension Plan
• HMO
• Opportunities for growth and advancement within the company.
• Dynamic and collaborative work environment.