Latest Jobs at Waza

The role:

• As a Senior Sales Associate at Waza, you will be responsible for building and maintaining relationships with key clients, identifying new business opportunities, and executing strategies to achieve our sales targets. Your keen understanding of fintech, together with your passion for sales, will position Waza as a market leader and contribute to our mission of making it easy for emerging market businesses to make global B2B payments.
• This role requires a deep understanding of acquiring and retaining business customers, and specific sales experience in FinTech/B2B SaaS. The ideal candidate will have a proven track record of exceeding sales targets, strong communication and negotiation skills, and a deep understanding of the FX (and Crypto) payments industry.

We are excited to get to know you if you can:

• Build and manage a pipeline of qualified leads and own the full sales cycle; from leads to successfully onboarded businesses.
• Negotiate and close deals with clients, achieving monthly and quarterly sales KPIs.
• Develop and maintain strong relationships with clients, ensuring their ongoing satisfaction and loyalty to our services.
• Collaborate with internal teams to ensure smooth onboarding of new clients and work closely with the sales and marketing team to develop and implement effective sales strategies that align with company goals.
• Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of our services and addressing any concerns or objections they may have .
• Stay up-to-date on industry trends, regulations, and competitive landscape to identify new sales opportunities.
• Provide exceptional customer service, understanding client needs, and proposing tailored Waza solutions.
• Track and report on sales activities, including customer interactions, sales forecasts, and revenue targets.
• Contribute to team efforts by mentoring junior sales staff, leading by example, and fostering a positive, energetic workplace environment.
• Communicate pricing and FX rate changes to clients

You might be an excellent fit if you have:

• A Bachelor's degree in Business, Economics, Finance, Marketing, or a related field.
• 2+ years of sales experience, preferably in fintech, payments, or a related technology sector.
• You are an entrepreneurial-minded individual with a knack for solving problems and establishing processes.
• You have a proven track record of meeting and exceeding sales targets.
• You have a strong understanding of the financial industry, with an emphasis on fintech products and services.
• Excellent communication, negotiation, and interpersonal skills.
• You are adept at networking, building new relationships and managing existing relationships
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite, Salesforce, Pipedrive or any CRM software.
• Willingness to work long hours, including early mornings, late evenings, or weekends if the market demands.

What your typical day looks like:

• Conducting research on potential leads and market trends and preparing tailored presentations and proposals for prospective clients.
• Negotiating and agreeing on pricing, fees, exchange rates and other transaction-related details with clients
• Attending client meetings, conferences, seminars, events etc (in-person or virtual) to present Waza's solutions, address concerns, and explore customer needs.
• Updating the CRM system with details from client meetings and interactions, ensuring all data is accurate and up to date
• Identifying and documenting new sales strategies and/or another vertical where Waza can maximise its revenue
• Discussing and aligning with management on current sales targets, upcoming opportunities, and any challenges. Sharing insights and updates as they arise

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The role:

• The People Operations Associate will support the human resources department by handling various administrative tasks related to employee management and organizational processes.
• This person will ensure smooth HR operations, maintain accurate records, and provide support to both employees and management.

We are excited to know you if you can;

• Handle recruitment of potential hires, including coordinating interviews and on-site visit with hiring managers, ensuring all stakeholders are informed of interview times.
• Assist in conducting background and reference checks for potential hires.
• Prepare for upcoming new hire onboarding sessions, ensuring all necessary materials and resources are ready for the orientation, induction, and training processes.
• Update and maintain employee records in the HRIS and process payroll in a time and efficient way.
• Manage off-boarding procedures for departing employees, including conducting exit interviews and coordinating onsite clearance processes to ensure a smooth transition.
• Address any HR-related inquiries by providing timely and accurate information or guidance as needed.
• Help employees understand the benefit plans available to them and coordinate with insurance providers and other benefits vendors as necessary.
• Keep abreast of labour laws and regulations to ensure compliance with HR practices and guide employees on HR policies and procedures.
• Plan and organize onsite employee engagement initiatives and events aimed at fostering a positive work environment
• Support the planning and execution of company events or gatherings
• Act as a point of contact for employees seeking any people-related assistance or help with other administrative and human resource tasks, such as career development, expense reimbursement etc.

You might be an excellent fit if you have:

• Proven experience in HR Operations, HR business partnership, or similar position
• A Bachelor’s degree in Business Administration, Human Resources or a related field
• Strong understanding of HR principles, practices, and employment laws.
• Excellent organizational skills with keen attention to detail.
• Proficiency in HRIS, payroll software and Microsoft Office Suite.
• Exceptional communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Proactive problem-solving abilities and a service-oriented approach.
• Considerable experience or knowledge in working in fast-paced environments