Jobs at Kaplo Africa

Overview

• As the Travel & Tours Team Lead, you will be responsible for overseeing the operations and strategic direction of our travels & tours subsidiary.
• You will lead a team dedicated to providing exceptional travel experiences for our clients while ensuring efficiency, profitability, and compliance with industry regulations.

Responsibilities
Strategic Planning:

• Develop and implement strategic plans to achieve business objectives and drive growth in the travels & tours sector.
• Identify market trends, customer preferences, and competitive landscape to capitalize on opportunities and mitigate risks.

Team Management:

• Lead, motivate, and mentor a team of travel agents, tour guides, and administrative staff.
• Foster a collaborative and supportive work environment, encouraging professional development and excellence in customer service.

Operational Oversight:

• Oversee day-to-day operations, including itinerary planning, booking accommodations, arranging transportation, and managing tour logistics.
• Ensure all travel arrangements meet quality standards and exceed customer expectations.

Customer Relationship Management:

• Build and maintain strong relationships with clients, vendors, and partners to enhance the company's reputation and expand its network.
• Address customer inquiries, concerns, and feedback promptly and professionally, striving to deliver personalized and memorable experiences.

Financial Management:

• Develop and manage budgets, forecasts, and financial reports to monitor performance and optimize profitability.
• Implement cost-saving measures and revenue-generating strategies to improve the company's financial health.

Compliance and Risk Management:

• Stay updated on industry regulations, travel advisories, and safety protocols to ensure compliance and mitigate legal and operational risks.
• Implement policies and procedures to maintain high standards of safety, security, and ethical conduct.

Requirements

• Bachelor's Degree in Business, Hospitality Management, Tourism, or related field.
• Proven experience in the travel industry, with at least a year in a leadership role.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• In-depth knowledge of travel software, booking systems, and industry trends.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Certification in travel management or tour guiding is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement within the company.
• A supportive and inclusive work culture that values diversity and teamwork.
• Join our team and embark on an exciting journey to redefine the travel experience for our clients!

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Job Summary
As a Talent Acquisition Intern, you will gain hands-on experience in the fast-paced world of talent acquisition. You will support our seasoned recruiters in sourcing, screening, and engaging with candidates to ensure a seamless recruitment process. This internship offers invaluable insight into the recruitment industry, providing you with the skills and knowledge to kickstart your career in HR and talent acquisition.

Responsibilities

• Assist in sourcing candidates through various channels, including job boards, social media, and networking events.
• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct initial phone interviews to assess candidate qualifications and fit for specific roles.
• Coordinate interview schedules and communicate effectively with candidates and hiring managers.
• Maintain accurate and up-to-date candidate records in our applicant tracking system (ATS).
• Support recruiters in various administrative tasks, such as scheduling meetings, drafting job descriptions, and conducting reference checks.
• Contribute to the development and implementation of recruitment strategies to attract top talent.
• Collaborate with team members to continuously improve recruitment processes and procedures.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Strong communication and interpersonal skills.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Proactive attitude with a willingness to learn and take on new challenges.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Previous experience in recruitment or HR is a plus but not required.

Join our team:
If you're passionate about connecting talent with opportunity and eager to learn from industry experts, we want to hear from you! Apply now to become a part of our innovative team and kickstart your career in talent acquisition with Kaplo Africa.

Benefits

• Hands-on experience in talent acquisition with opportunities for mentorship and professional development.
• Exposure to diverse industries and recruitment strategies.
• Networking opportunities with industry professionals.
• Flexible work hours and remote work options.
• Potential for future full-time employment based on performance and business needs.

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Role Overview

• As a Career Development & Study Abroad Team Lead, you will play a pivotal role in shaping the narrative of our clients' professional journey and study abroad aspirations.
• This multifaceted position requires a passion for career development, exceptional writing skills, and a keen understanding of the nuances of international education.

Responsibilities
CV, Cover Letter & LinkedIn Optimization Mastery:

• Craft compelling and personalized CVs and cover letters that showcase clients' unique strengths and experiences.
• Provide strategic advice on how to effectively communicate skills and achievements.

Study Abroad Guidance:

• Assist clients in navigating the study abroad process, from selecting suitable programs to application support.
• Stay informed about global education trends and immigration regulations.

Qualifications

• Bachelor's Degree in English, Communications, International Relations, or a related field.
• Exceptional writing and editing skills with a keen eye for detail.
• Familiarity with LinkedIn and social media platforms.
• Passion for global education and cross-cultural experiences.

Why Join Us?

• Gain hands-on experience in the dynamic fields of career development and study abroad.
• Work closely with seasoned professionals committed to your growth and success.
• Contribute to meaningful and transformative experiences for individuals worldwide.