Jobs at Sleek De Empire Spa and Saloon

Job Description

• As the first point of contact for our organization, the receptionist plays a crucial role in providing exceptional customer service and creating a positive impression for clients, visitors, and employees.
• The receptionist is responsible for managing the front desk, handling incoming calls, greeting guests, and assisting with administrative tasks to ensure the smooth operation of daily activities.

Responsibilities

• Greet visitors and direct them to the appropriate person or department.
• Answer, screen, and forward incoming calls promptly and professionally.
• Maintain a tidy and organized reception area, including managing incoming and outgoing mail and packages.
• Provide information to callers or visitors about the company, its products, and services.
• Schedule appointments, meetings, and conference rooms as needed.
• Assist with administrative tasks such as data entry, filing, photocopying, and scanning.
• Manage office supplies inventory and place orders when necessary.
• Handle sensitive and confidential information with discretion.
• Collaborate with other administrative staff to ensure efficient office operations.
• Follow established procedures for visitor and employee sign-in and security protocols.
• Assist with special projects and tasks as assigned by management.

Qualifications

• High School Diploma or equivalent; additional certification in office management is a plus.
• 1 - 2 years relevant work experience.
• Proven experience as a receptionist or in a similar role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to interact professionally with clients, visitors, and employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in all work.
• Ability to maintain confidentiality and exercise discretion.
• Punctuality and reliability are essential.
• Positive attitude and willingness to learn and adapt to changing priorities

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Job Summary

• As a Massage Therapist, you will be responsible for providing exceptional massage therapy sessions to clients, addressing their specific needs and promoting overall relaxation and well-being.
• You will employ a variety of techniques to manipulate muscles and soft tissues to relieve pain, reduce stress, and enhance circulation.
• Your expertise will contribute to creating a positive and rejuvenating experience for clients, helping them achieve their wellness goals.

Responsibilities

• Perform professional massage therapy sessions tailored to meet the individual needs of clients.
• Assess clients' health history and specific conditions to determine the most suitable massage techniques and treatments.
• Communicate effectively with clients to understand their preferences, concerns, and desired outcomes.
• Maintain cleanliness and organization of massage rooms and equipment.
• Uphold high standards of hygiene and sanitation, following all safety protocols and procedures.
• Keep accurate records of client assessments, treatment plans, and progress notes.
• Stay informed about current trends and advancements in massage therapy techniques and modalities.
• Collaborate with other healthcare professionals, such as chiropractors or physical therapists, to develop comprehensive treatment plans for clients.
• Educate clients about the benefits of regular massage therapy and recommend appropriate self-care techniques.
• Promote and sell additional products or services offered by the spa or wellness center.
• Adhere to ethical standards and professional codes of conduct at all times.
• Participate in ongoing training and professional development activities to enhance skills and knowledge.

Requirements

• Certification or licensure as a Massage Therapist from an accredited institution.
• Proven experience in providing massage therapy in a professional setting.
• Proficiency in a variety of massage techniques, such as Swedish, deep tissue, sports massage, and reflexology.
• Strong communication and interpersonal skills.
• Excellent customer service skills with a focus on client satisfaction.
• Ability to maintain confidentiality and respect client privacy.
• Physical stamina and dexterity to perform massage therapy for extended periods.
• Knowledge of human anatomy, physiology, and common musculoskeletal conditions.
• Flexibility to work evenings, weekends, and holidays as needed.
• Commitment to upholding professional standards and adhering to ethical guidelines.
• CPR certification may be required in some jurisdictions.
• Additional certifications or training in specialized massage modalities are a plus.