Relationship Management Officer at Unified Payment Services Limited

Details:

• Collation of tasks from internal and external Call Notes/Meetings
• Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
• Ensure timely resolution of clients’ complaints/requests
• Ensuring that no receivable stays beyond 60 days with client
• Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
• Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
• Follow up to get sign offs on PRFs, RFIs and PDDs internally
• Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
• Delivery of birthday and Yuletide Gifts to clients

JOB REQUIREMENTS
   
University Education:   First Degree (2:2) or HND  in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
Others:  Professional Qualifications – added advantage
Experience:   2-3 years