Experienced Housekeeper at Ellis Suites Limited

Details:

Job Profile

• Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
• Organize work schedule from the room status list, arrivals and departures
• Distribute linen, towels and room supplies using wheeled carts or by hand
• Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
• Replace dirty linens with clean items
• Inspect and turn mattresses regularly
• Store all dirty laundry in line with company policy
• Monitor guest laundry bags
• Replace laundry bags and slips
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Respond to calls for housekeeping problems such as spills, broken glasses
• Deliver any requested housekeeping items to guest rooms
• Remove room service items
• Organize and restock cart at the end of the shift
• Ensure confidentiality and security of guest rooms
• Follow all company safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage of hotel property

Requirements

• National Diploma or equivalent preferred
• A minimum 1year experience in the Hospitality Industry
• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to lift, push and pull required load (usually about 50kg