Team Lead - Quick Service Restaurant at Genesis Group Nigeria Limited

Responsibilities

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Taking responsibility for the business performance of the restaurant.
• Analysing and planning restaurant sales targets and profitability.
• Preparing reports at the end of the week, including staff control, food control and sales
• Setting budgets and/or agreeing them with Senior Management.
• Planning and coordinating menus with the Head of Production.
• Managing staff and providing them with feedback.
• Responding and resolving customer complaints.
• Organising and supervising the shifts of kitchen, waiting and cleaning staff.
• Maintaining high standards of quality control, hygiene, and health and safety
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.
• Organizing stock and equipment ordering supplies and overseeing building maintenance, cleanliness and Security
• Ensuring high standards of customer service are maintained and that the eatery complies with health and safety regulations
• Devising and marketing promotional campaigns
• Ensuring standards of hygiene are maintained Planning and working to budgets, maximizing profits and achieving sales targets.

Requirements

• The candidate must possess a minimum of Bachelor's Degree or Higher National Diploma in a reputable institution.
• Between 3 - 5 years as a supervisor or higher position in a reputable hotel/fast food restaurant.
• The candidate must be highly professional, proactive, resourceful, self-motivated, target driven with good team leadership and must possess excellent interpersonal skills.
• Must be vast in formulating progressive strategies and guidelines and recommend such to the management.
• Must be able to understand market trends, competition, and customers’ behavior/reaction and identify business opportunities for the organization.