Restaurant Floor Manager at Resource Intermediaries Limited

Education

• B.Sc in a relevant course

Experience

• 2-3 years relevant experience

Responsibilities

• take responsibility for the business performance of the restaurant;
• analyse and plan restaurant sales levels and profitability;
• organise marketing activities, such as promotional events and discount schemes;
• prepare reports at the end of the shift/week, including staff control, food control and sales;
• create and execute plans for department sales, profit and staff development;
• set budgets or agree them with senior management;
• plan and coordinate menus;
• coordinate the operation of the restaurant during scheduled shifts;
• recruit, train, manage and motivate staff;
• respond to customer queries and complaints;
• meet and greet customers, organise table reservations and offer advice about menu and wine choices;
• maintain high standards of quality control, hygiene, and health and safety;
• check stock levels, order supplies and prepare cash drawers and petty cash.
• dentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.