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COOPI Cooperazione Internazionale is an humanitarian, non confessional and independent organization that fights against all kinds of poverty to make the world a better place. Founded in 1965 by Vincenzo Barbieri (Italian "father" of international volunteering), COOPI is based in Milan and it has 20 local offices in the South of the World. It wo...
COOPI in Nigeria
COOPI started its operations in North-East Nigeria in July 2014 to carry out a rapid evaluation of the most relevant constraints suffered by the Internally Displaced People (IDPs) displaced by the food crisis and the Boko Haram insurgency in the Lake Chad Basin.
The COOPI Nigeria Field Office is located in Potiskum, Yobe State, in order to cover five LGAs in Yobe State and to provide direct assistance to the IDPs and their hosting communities, through a multi-sectorial programme covering Food Security, Nutrition and Child Protection interventions. COOPI's capacity to respond to the humanitarian situation in the country is confirmed by its experience in providing humanitarian aid in more than 24 other Countries around the World, in over 50 years of operations.
Scope of the Vacancy
The Complaints Response Mechanism (CRM) Officer will provide support to COOPI programs implemented towards IDPs in NE Nigeria (FSL, nutrition & child protection) in the management of the beneficiary and stakeholders complaints and feedback mechanisms. S/he will ensure that mechanisms are in place in all COOPI programmes to strengthen the quality and accountability of emergency response in regards to information sharing, beneficiaries’ participation, complaints and response
Main Duties / Responsibilities
Under the direct supervision of the Project Manager, and in collaboration with the Field Coordinators, and other collaborators of the projects and of the Base, he/she will:
Profile of the Candidate (Education, Training, Competences, Skills)
Minimum Requirements:
-Desired Competencies / Skills:
Essential
Preferred
E-mail applications inclusive of:
Application should be submitted specifying the job title and location in the e-mail subject:
Please note that any late application or incomplete submission will not be considered and thus will be disregarded immediately. Only shortlisted applicants will be contacted.
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