Admin Manager at Rimdinado International Ltd

Job Summary

• The Admin Manager plays a crucial role in the smooth and efficient operation of the nail salon. This role involves overseeing administrative tasks, customer service, and ensuring a positive salon experience for clients.
• The Admin Manager also manages the front desk staff, maintains salon records, and supports the salon's daily operations.

Key Responsibilities

• Front Desk Supervision
• Customer Service excellence by ensuring excellent service delivery.
• Resolve client complaints or issues promptly and professionally.
• Collect feedback from clients to improve salon services.
• Staff Supervision
• Appointment and Inventory Management
• Financial Management and records management
• Salon and Salon Equipment Maintenance
• Maintain salon records, including client information and appointments.
• Salon Compliance and Safety

Qualifications

• High School Diploma or equivalent; additional education or certification in salon management is a plus.
• Proven experience in salon or spa administration, or a similar customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in computer software for appointment scheduling and record-keeping.
• Knowledge of nail salon services, products, and industry trends.
• Ability to handle cash and financial transactions accurately.
• Customer-focused with a passion for delivering outstanding service.
• Leadership and team management skills.