Administration Officer at Elmot International School

Main Duties and Responsibilities

• Oversee day-to-day general office operations and ensure smooth running.
• Manage student records, database system, filing, and documentation processes.
• Coordinate the schedule of classes, exams, events, and room bookings.
• Maintain staff records, covered arrangements, and assist with hiring.
• Handle reception duties, arrange meetings, and screen incoming calls.
• Liaise with parents, and external vendors and prioritize principal's inquiries.
• Issue letters, notices, and circulars and undertake other secretarial duties.
• Supervise support staff including assistants, clerks, and receptionists.
• Keep facilities, inventory, and maintenance records in good order.

Requirements

• Secretarial Diploma / Certificate or relevant work experience
• 3+ years experience in an administrative/office management role
• Proficiency in MS Office suite applications
• Strong organizational, communication, and problem-solving skills
• Ability to multitask, prioritize and work well under pressure
• Attention to detail with accuracy in record keeping
• Familiarity with student database/ERP systems preferred

Expectations:

• Proactively manage information flow and schedules
• Maintain confidentiality and discretion in handling sensitive issues
• Anticipate needs and develop efficient processes and procedures
• Meet deadlines and complete tasks without direct supervision
• Communicate respectfully and provide excellent customer service
• Participate in training for self and provide coaching to assistants
• Ensure office and common areas are maintained neatly at all times.