Administrative / Business Manager at Owens and Xley

Location: Ogba, Lagos

Job Overview

• As the business manager, you are accountable for the day-to-day operations of the company by effectively planning work schedules to meet established timelines and effective supervision of associates to achieve critical operational goals.

Duties and Responsibilities
Operations Management:

• Interview staff and train staff
• Coach store team to perform in a professional engaging manner and lead by example
• Setting and meeting team sales objectives
• Track and analyze sales volume and revenue
• Ensure customer satisfaction and resolve complaints
• Track, analyze and develop marketing plans
• Track referral sources
• Monitor, analyze and communicate staff/provider sales performance
• Attend business development seminar
• Inspect the production factory daily and ensure smooth workflow

Inventory Management:

• Conduct weekly physical inventory counts and daily stock checks
• Manage stock levels in the store
• Manage packaging materials for store

Event Planning:

• Plan events from initiation to execution in concert with the C.E.O
• Prepare space for events
• Event photos (take and upload)
• Manage event RSVP list
• Attend and actively participate in required meetings.
• Manage relationships with clients, vendors, and suppliers

Procurement:

• Prepare requisition list
• Liaise with suppliers and order new raw materials
• Order office supplies
• Order packaging supplies
• Place order for packaging designs

Key Requirements

• Bachelor's degree or HND in a related field
• 2-years working experience in a similar role
• Strong writing and oral communication skills
• Management skills
• Strong customer service approach and attitude
• Experience working in the beauty industry or with companies who have excellent client service delivery

Remuneration
N90,000 - N100,000 monthly.