Administrative Secretary at MoonLink Group Limited

Job Summary

• The Administrative Secretary will perform the day-to-day administrative  and  secretarial  / clerical  duties  of  the  office. 
• These responsibilities include reporting to management, drafting documents and entering data, scheduling appointment, answering phones calls and performing a huge array of other essential tasks. 
• The  Administrative  Secretary will assume all administrative support in order to optimize work flow process in the office.

Duties

• Processing, typing, editing and formatting reports and documents
• Greeting and directing visitors, answering phone, inquiries and handling complaints in a courteous, professional manner.
• Rapidly respond and resolve all administrative problem.
• Filing documents as well as entering data and maintaining databases
• Manage incoming calls, office supplies and place order when required
• Directing internal and external calls, emails and faxes to the designated department
• Operating copy equipment, fax machine, printers or other equipment necessary
• Arranging and scheduling appointments, meetings and events
• Prepare and disseminate correspondence, memos and forms
• File and update contact information of employees, clients, suppliers and external partners,
• Check frequently the level of office supplies and place appropriate orders
• Make travel arrangement
• Answer calls professionally to provide information about products and services, obtain details of complaints
• Prepare all travel arrangement when required and plan all in-house or external events.
• Organize a filling system for important and confidential company document.

Requirements and Experience

• B.Sc / HND in Business Administration or any related discipline.
• Proven work experience as a secretary or Administrative Assistant
• Familiarity with office organization and optimization technique
• Proficiency in MS Office.

Required Skills:

• Adaptability
• Strong attention to detail
• Good teamwork skills
• Communication skills and networking ability
• Proven customer support experience or experience as a Client Service
• Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent organisational skills.