Advisor - Compliance Monitoring and Assurance, Risk and Compliance at MTN Nigeria

Job Identification: 1549
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Regulatory & Statutory Compliance
Division: Risk & Compliance

Description

• Liaise with relevant stakeholders across all MTN Nigeria business divisions to drive compliance with identified regulatory and statutory requirements and obligations
• Implement compliance monitoring activities in line with the company-wide risk-based compliance program and follow-up on agreed mitigation actions and plans to ensure all non-compliance issues are closed
• Assist with scheduled ad-hoc compliance reviews and audits of high risk areas
• Provide second line assurance to the business through compliance monitoring activities across all business lines, that operations are conducted in accordance with applicable laws and regulations
• Liaise with relevant stakeholders and key process owners to obtain evidence of compliance with regulatory and statutory requirements
• Produce high quality monitoring reports and analysis with insights on compliance monitoring activities, outcomes and trends
• Assist with preparing standard and ad-hoc information and data reports to the Group, executive management and other stakeholders as required
• Monitor observance of compliance regulations and coordinate activities with the Internal Audit & Fraud Management team
• Stay abreast of all relevant compliance and regulatory requirements within the Telecommunications Industry
• Partner with the assigned line of business, Risk, Audit, Legal and Control partners to monitor, implement and test that sound compliance programs are in place
• Evaluate effectiveness of available metrics and enhance or design new metrics to identify trends, patterns, or potential areas of concern
• Support the Compliance Manager in developing the Compliance Monitoring Plan
• Perform interpretive risk-based compliance monitoring reviews to obtain assurance as to compliance with regulatory requirements
• To escalate issues that are identified in accordance with the Group Compliance Monitoring Methodology
• Advise Line Management on possible financial impact across all divisions of regulatory/statutory developments and trends while highlighting potential revenue generation/cost saving opportunities
• Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions
• Ensure customer queries are handled appropriately and in compliance to the MTNN regulatory framework.

Requirements
Education:

• First Degree in any relevant discipline.
• Fluent in English.

Experience:
3 - 7 years’ experience which includes:

• Demonstrated knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry
• Experience and understanding of the Nigerian telecommunications industry and regulatory framework is preferable
• Experience working in a team and good interpersonal skills
• Prior experience planning and executing numerous complex projects under pressure
• Strong and effective business communication (verbal and writing skills)
• Strong analytical skills
• Strong knowledge of internal controls is an added advantage
• Experience and knowledge of Data Analysis, Research & Risk management would be an advantage.