Applications Manager at ARM Hold Co.

Job Purpose

• We are looking for a dedicated, resourceful Applications Manager to join the IT department and take over the supervision of software applications.
• Responsibilities include identifying the best applications for the business's needs, installing the software, upgrade and repair of software as needed.
• To be successful as an Applications Manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting.
• Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Core Responsibilities

• Analysing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.
• Experience with Information system troubleshooting
• Demonstrated skill in developing automated business systems.
• Ability to communicate technical information to a non-technical audience.
• Knowledge of Dynamics CRM 365, Business Central, SQL Server
• Troubleshooting portals/websites for optimum efficiency and high availability as required
• Procedure/Process documentation as required
• Regular SLA reviews and vendor management as required

Requirements

• A Bachelor's Degree in Programming, Computer Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience with proof of production-based product/projects
• Algorithm and data structure design
• Database and application management / administration
• Knowledge of:
  • Agile development
  • DevOps deployment
  • Waterfall development`
• Word processing
• Spreadsheets
• Email
• Presentations
• SQL Queries and any relational database software
• Business Process Models
• Knowledge of .net framework is required
• Knowledge of WordPress and Plesk management is required Application and Database failover across datacentres as required
• Microsoft Visio
• Good communication skills.
• Excellent interpersonal, presentation & analytic skills.
• An aptitude for analytical problem – solving.
• Excellent technical skills
• The ability to remain up to date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Experience with ERP solutions.