Associate Manager, Human Resources at eHealth Systems Africa

Purpose of the position 

• The Associate Manager, Human Resources, is responsible for supporting the HR Manager in planning and executing all HR operations for eHA staff. S/he performs HR related duties at the professional level and serves as a strategic partner with HR Manager in aligning business objectives with employees and management. They will be responsible for global talent acquisition, workforce planning and development.

What you’ll do

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Ensure strategic leadership in the planning, organization, coordination of all HR functions and activities.
• Collaborate with the team on HR strategy and approach that aligns with organizational values, culture, mission and values.
• Manages all aspects of hiring for open positions upon request, including developing job descriptions, recruiting, managing interview and selection processes, negotiations, and onboarding.
• Provide guidance and direction to functional managers, general staff and groups, understanding their HR related needs which may include recruitments, trainings, employee relations, performance management etc. and ensure adherence to eHealth Africa policies and procedures.
• Identify and analyzes staff development and career support needs and designs programmes to meet identified needs.
• Ensure continuous development, improvement and administration of human resource policies and procedures that improved and shaped organizational culture
• Develop staffing strategies through forecasting and talent gap analysis of current and future human resources’ needs.
• Lead HR processes such as talent development, succession planning, career development, performance assessments, onboarding, culture and engagement initiatives that drive a high performing team.
• Provide leadership and insight to ensure compliance with in and out country employment-related laws and regulations.
• Administers various human resources plans and procedures for all company personnel.  
• Plans, organizes and supports all activities of the HR department.
• Evaluates reports, decisions, and results of the department in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of department and services performed.
• Prepares and administers all human resources budgets and reports.  
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Provides the required suppport in supervising members of the HR team.
• Responsible for employee relations strategies, ensuring consistent interpretation and implementation of policies and procedures throughout the organization.
• Provides support in employee relations and coaching to management and staff.  
• Provides support in managing the human resources information system through efficient and accurate data accumulation, processing and retrieval.
• Determines business information reporting needs and ensures data integrity and timely reporting.  
• Knows current labor supply and complement of the available labor force.
• Develops contract terms for new hires, promotions, transfers.  
• Designs, develops, implements, and monitors all organization employee compensation and benefits policies, practices, and programs.  
• Supports the company for any unemployment claims.
• Maintains and coordinates employee recognition programs.
• Provides recruitment support by reviewing applications and interviews applicants to match experience with specific job-related requirements.
• Oversees payroll of eHA staff in conjunction with the designated Human Resources and Finance staff.
• Supports the performance management processes.
• Keeps the organization in compliance with governmental regulations.  
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc. and a master’s degree in a related field. A professional certification is necessary.
• Minimum of 8 years relevant experience, at least 2 years in a managerial role NGO experience is an added advantage.
• A minimum of 6 years experience in advance talent acquisition and management as well as workforce planning strategies.
• Ability to speak French, German or other foreign languages is desirable.
• Proficiency in labor laws and regulations.
• Exhibit skill to develop and design Strategic objectives and clear direction for the entire department.
• Excellent relationship management, goal and result oriented.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegation, and timely/quality decision-making.
• Entrepreneurial spirit, positive attitude, high energy.
• Experience working with global operations and multiple worksite locations.
• Ability to lead a team and foster a productive teamwork environment.
• Coaching and mentoring team members, including providing timely and meaningful feedback.
• In depth knowledge of compensation, benefits, HR systems, employment law and compliance, global mobility. 
• Experience in Performance Management Systems and Learning.
• Experience in developing Learning and Development Structure / Initiatives.
• Experience supporting diversity; Ability to take charge and motivate; Detail-oriented; Adaptable to swift program changes; Strong coaching skills ; Proactive problem-solving; 
• Ability to travel, domestic and international, in support of project requirements.
• Proficiency working with ATS software and Google Drive (especially across organizational projects).
• English is the spoken and written language.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organizations.