Bank Channel Agent at Nicole Sinclair Consulting

Responsibilities

• Work with the commercial department to design and implement the Agent rollout plan to enhance the achievement of the bank’s financial inclusion goals.
• Responsible for the achievement of Agent Banking targets and overall business performance of the Bank’s Agent Network.
• Responsible for the growth and expansion of the Bank’s Agent Network Monitor and ensure adherence to internal policies and all Regulatory/compliance policies related to Agent Banking Work with all critical stakeholders to ensure successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank.
• Work with all relevant stakeholders in ensuring the successful implementation of marketing, sales, and activation plans.
• Work with the commercial department to continually create/innovate products for sustainable growth in Target customers’ wallets and market share.
• Design initiatives, promos, and market activations that will increase transactions and lead to increased competitiveness and brand visibility.
• Identify strategic partnerships and alliances and partnerships to grow market share and brand visibility.
• Lead the Bank Agent Channels Officers to grow a sustainable agent network. Be the primary contact person for all Agent issues.
• Oversee the training and development of a quality Agency banking network. Provide performance, Service, and market/competitor’s analytics reports regularly.