Beauty Advisor at Essenza International Limited

Responsibilities

• Assists customers with finding products that meet their needs and sell customers as many products as possible.
• Ensure customer's shopping experience is enjoyable
• Give advice and guidance on product selection and usage to customers
• Suggest products to customers, explain how products work, demonstrate how to use products, perform makeovers if necessary, and operate the cash register if assigned
• Greet customers entering the Store and appreciation for patronage
• Arrange customer orders and deliveries
• Order new products through the store Manager and manage inventory.
• Stock shelves, clean floors, and organize sales areas; Making sure goods are attractively displayed at all time
• must have extensive knowledge of the products that they sell
• Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
• Responsible for dealing with customer complaints by answering customers' questions, and providing information on procedures or policies
• Recruit new customers every day and give them an exceptional experience to come back
• Advise on the availability of stock and special promotions
• Give information on products and prices
• Good personality and knowledge of the industry.

Desired Skills and Experience
We are interested in your 'people skills' and positive attitude just like your academic qualifications:

• Candidates should possess an HND / Bachelor's Degree with 2 - 4 years of relevant work experience.
• Must be someone who is friendly, good with people, and who has a general interest or passion for the beauty industry.
• Must have industry knowledge and the ability to sell.
• A willingness to learn about the company product line
• Should be of a smart appearance and articulate
• Able to work as part of a team
• Must have an outgoing, friendly, and engaging personally
• Good Experience working with the public.
• Be ready to give the ideal energy needed for the role.
• Knowledge of the beauty industry and strong customer service skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Be confident when dealing with difficult situations.
• Should be of a smart and welcoming appearance and articulate.
• Able to maintain a clean, neat safe, and secure work area
• Able to maintain knowledge of current product location
• Fluent in English
• Computer: Skilled in MS Word, Excel and Outlook
• Able to answer the telephone and perform light housekeeping task.