Business Analyst at Trusoft Limited

Job Overview 

• Conduct Business Analysis for new product releases and new projects. 
• Involved in Coordination and assessment of requests from stakeholders. 
• Requirement Analysis, Documentation and Scope validation. 

Key Responsibilities 

• Understand the business problems / needs from business executives, product managers, operations managers and business users. 
• Analyses and documents detailed business requirements including data and non-functional requirements. 
• Document functional requirements utilizing various techniques including user stories, use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc. 
• Obtain sign-off against the business requirements. 
• Communicate business requirements to development and quality assurance staff. 
• Ensures traceability between business and functional requirements. 
• Validate system design against requirements. 
• Review and validates test cases produced by the quality assurance staff. 
• Understand technology solutions to business problems and communicate the solutions back to the business. 
• Conduct gap analysis and downstream impact exercises  for system changes. 
• Services as a first point of contact for development staff to understand requirements specifically during the  implementation / coding phase. 

Skills/Competencies 

• Ability to make use of tools & techniques in requirement  analysis or elicitation. 
• Customer relationship management skill 
• Problem-solving/analytical skill 
• Negotiation and conflict resolution skill 
• Business analysis skills 
• System analysis skills 
• Creative and innovative thinking skills 
• Process Improvement skills 
• Adequate knowledge of information and knowledge  management 
• Initiative/Entrepreneurship/taking ownership. 
• Interpersonal skills 
• Oral and written communication 

Qualifications and Experience 

Mandatory Desirable 

• BSc in a Business, Engineering, IT, or a related discipline 
• 0 - 2 years' working experience as a business analyst 
• Relevant Professional Certifications 
• Certifications Include: ITIL, PMI Certified Associate in 
• Project Management, ECBA, Prince2 Foundation