Business Development and Sales Officer at DRYVA Logistics

Key Responsibilities

• Manage the entire sales process from lead generation to closing deals.
• Generate opportunity pipeline through cold calling, lead generation activities, inbound calls, social media, and email campaigns.
• Set up and attend virtual/face-to-face meetings to customers by providing presentations, actively listening and offering solutions to their logistics and supply chain needs.
• Onboard new customers and collaborate with senior management team to develop opportunities.
• Acquire, manage, understand, document and communicate customer requirements, specifications and any other items of importance to the customer.
• Create future opportunities by translating customer needs & business trends into potential solutions
• Develop and implement sales strategies to achieve revenue targets.
• Maintain a robust sales pipeline and track progress using CRM tools.
• Identify and develop new business opportunities in the logistics sector.
• Conduct market research to identify potential clients and industry trends.
• Develop strategic partnerships and alliances to enhance business growth.
• Expand the company's client base by prospecting, qualifying, and closing new deals.
• Prepare and present business proposals to prospective clients.
• Build and maintain strong, long-lasting relationships with clients.
• Serve as the main point of contact for key clients, addressing their needs and concerns.
• Collaborate with internal teams (e.g., operations, customer service) to ensure seamless service delivery to clients.
• Conduct regular follow-ups with clients to ensure satisfaction and explore additional business opportunities.
• Prepare regular sales reports, forecasts, and performance analysis.
• Document all client interactions, sales activities, and deal progress in CRM systems.
• Provide accurate and timely updates to the management team on sales and business development activities.
• Any other assignment that may be given from time to time

Qualifications

• Degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field.
• A minimum of 3 to 5 years of relevant experience in Freight Forwarding and Supply Chain Management in General.
• Certified Professional Sales Person (CPSP) certification.
• Proficiency in international documentation for imports / exports, LC, Shipping processes, bill of lading.
• Must have very strong knowledge of the customs and Excise HS Code and Explanatory notes.
• The candidate should be very conversant with customs tariff act, clearing and forwarding procedures, and clearance of goods at Airports and Seaports.
• Strong negotiation skills, especially in contract management with clients and service providers.
• Ability to analyze market data, customer needs, and competitive landscapes to drive strategic decision-making.
• Understanding of international trade laws, customs procedures, and compliance requirements.
• Ability to identify logistical challenges and develop effective, efficient solutions.
• Experience in managing complex logistics projects, including coordination with multiple stakeholders.
• Good communication skills - oral and written.
• Relationship Management.
• Must have appropriate knowledge of inspection agents, Banks, shipping companies, and Terminals.
• Proficiency in Microsoft Office (primarily Excel and Word)
• Ability to work independently.
• Excellent interpersonal skills.