Business Support Services Intern at British Council

Background/Role Purpose

The British Council would like to offer students / graduates an experiential learning opportunity to gain real world experience through an internship programme. The practical experience an intern gains is expected to complement the theoretical knowledge he/she has gained during their studies. The intern is expected to both learn from and contribute to the workplace during the internship period, in turn providing an opportunity to increase employability skills. An outcome being that students and graduates are more employable and successful because of the skills they acquire.

Role Context

The Business Support Service (BSS) Unit delivers and supports the strategy and operations of the British Council through effective and efficient planning and Management of all support operations.

The team delivers and supports the operations of the British Council through effective and efficient planning and management of all its resources in Abuja, Lagos, Kano, and Port Harcourt operations.

The intern will have the opportunity to put to practice their knowledge and skills in a workplace as they gain more experience to further their career in Facilities Management.

Duties and Responsibilities

The main accountabilities of the intern(s) include:

With the support of the Facilities Manager (Kano and Abuja) the intern duties will include

Provide support to the security team:

• This is by supporting the implementation of security measures and protocols.
• Team collaboration to develop and refine security procedures.
• Assisting in monitoring and analysis of security event logs.

Provide support to the administrative team by:

• Providing support with day-to-day office operations.
• Helping with managing events.
• Preparing and editing documents, reports, and presentations.

Provide support to the Facilities Team with Premises and Logistics Management

Role specific knowledge and experience

• Excellent organizational skills and the ability to multitask.
• Be computer literate with proficiency in the use of MS Word, MS Excel and PowerPoint.
• Have an interest in Facilities management.
• Excellent customer service skills
• Excellent interpersonal skills

All these duties to be delivered in line with overarching British Council policies and procedures, including Equal Opportunities & Diversity, Information Management, Child Protection, and any other relevant corporate policy.

Qualifications

• Maximum of 3 years post-NYSC in any field of study.

Desirable:

• Communicating and influencing (Level 1)
• Planning and organising (Level 1)
• Using technology (Level