Cakes and Pastries Operations Manager at Ascentech Services Limited

Key Responsibilities

• Manages and oversees daily operations.
• Coordinates daily activities and facilitates communication between employees.
• Ensures the quality of the company’s products- cakes, pastries, and desserts are met; Promotes and markets the company’s products.
• Oversees customer’s orders from the point of order to the point of delivery or collection.
• Manages calls to resolve client complaints, and other external issues directed from the customer service personnel.
• Recommends strategies and advice on issues that pertain to the development of the company.
• Performs other duties as assigned.

Requirements

• OND, HND or B.Sc. / BA with years of experience as a manager or similar executive role.
•  3 - 5 years work experience.
• Experience in a bakery or confectionery is a must.
• Highly analytical, driven and focused.
• High level of professionalism.
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Experience in planning and budgeting.
• Strong analytical ability.
• Must have outstanding organizational and leadership skills.
• Problem-solving aptitude.
• Good written and verbal communication skills.
• Must pay great attention to detail.