Cashier at Coastal Specialist Clinic

Job Summary

• The Cashier is responsible for receiving and processing cash payments via debit or credit and checking transactions using a cash register or other point-of-sale system.
• Receiving payments and issuing receipts, keeping track of all cash and credit transactions, balancing the cash register, making changes and recording all transactions.

Key Result Areas (KRA)

• Post customer payments by recording cash, cheques and credit card transactions on the EMR
• Prepare bills for In-patients.
• Manage an accurate and up-to-date hospital income record by sending and receiving bank cheques and documenting all relevant transactions.
• Prepare regular (Daily) cash flow reports for management review.
• Maintain confidentiality of all patients’ financial information.
• Petty cash management and disbursement.
• Present the payment status of every patient in our monthly IVF batch
• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every patient.
• Assist in the enforcement of stringent credit policies; routinely call patients who extend
• Entering daily expenses in the expenses tracker
• Accurately credit client/patient accounts and debit the cash or cheque.
• Resolve customer complaints, guide them and provide relevant information
• Acting as a point of contact for all external financial issues.

The Person

• Minimum academic qualification of an OND in Business, Finance, and Accounting, Economics or any related degree.
• Minimum of 1 year relevant work experience.
• Excellent customer service skills
• Working knowledge of accounting and financial concepts and practices.
• Full working Knowledge of the Microsoft Office package is required especially with spreadsheet software (Excel).
• Excellent communication and people management skills.
• Exceptional oral, written and presentation skills are required for this role.