Clinical Trainer at Ascentech Services Limited

Job Summary

• The Clinical Trainer will be responsible for educating external customers and internal team members on all Afrimed’s aesthetic devices and Products.

Responsibilities

• Provide onsite training and support to new and existing customers as well other internal and external personnel.
• Provide product re-training
• Provide education that is consistent with company policies and protocols
• Complete all administrative tasks such as training documentation, reports, forms, customer scheduling, calendar management in an accurate and timely manner
• Complete outreach to customer upon the receipt of training assignment
• Provide feedback on training needs, clinical asset needs/enhancements to the
• management.
• Communicate customer issues and help work towards resolution
• Field questions from customers as needed
• Represent Afrimed at events, conferences, trade shows and workshops
• Keep up to date on Afrimed devices as well as industry knowledge through education provided by Afrimed as well as independent learning.

Qualifications and Education Requirements

• Esthetician, Registered Nurse, Physiotherapist or above
• Previous experience with aesthetic devices
• Exceptional communication skills – written and verbal
• High emotional intelligence/interpersonal skills
• Must be positive and a team player
• Must demonstrate trustworthiness, respect and integrity in all interactions
• Highly organized and excellent problem-solving skills
• Self-motivated and can work independently
• Excellent presentation skills
• Proficient in Microsoft Office applications and various web tools
• Must be able to manage travel schedule in the most efficient manner.