Community Service Officer - Abuja at Helen Keller International

Scope of the Position

The Community Service Officer will be responsible for facilitating community engagement and development activities, fostering positive relationships between the organization and the local community. The successful candidate will play a key role in implementing community service initiatives, promoting social welfare, and addressing the needs of community members.

Specific Responsibilities

• Plan, organize, and implement community service programs and activities in collaboration with local stakeholders and community leaders.
• Engage with community members to identify their needs, concerns, and priorities, and develop targeted strategies to address them.
• Coordinate and lead outreach efforts to promote community participation and involvement in various initiatives.
• Establish and maintain effective communication channels with community members, local authorities, and partner organizations.
• Monitor and evaluate the impact of community service programs, collecting feedback and data to assess effectiveness and identify areas for improvement.
• Collaborate with the management team to develop and implement community development plans that align with organizational goals and objectives.
• Prepare reports and documentation on community service activities, progress, and outcomes for internal and external stakeholders.

Required Qualifications/Competencies

• Bachelor’s degree in social work, Community Development, Nutrition, Sociology, or a related field.
• Minimum of 6 years of relevant experience in community service, community development, or a related field.
• Demonstrated experience in implementing community programs and initiatives.
• Prior experience with USAID-funded programs or organizations strongly preferred.
• Comfortable working in a matrixed, integrated work environment.
• Skilled in developing and managing new and effective partnerships facilitating meetings, and effectively participating in technical working groups.
• Ability to apply monitoring and evaluation plans to determine activity results and monitor impact.
• Familiarity with local community resources, services, and support networks.
• Proficiency in Microsoft Office Suite and other relevant software applications for documentation and reporting purposes.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with diverse community members.
• Proven experience in community engagement, development, or social work.
• Strong understanding of community dynamics needs assessment, and program development.
• Ability to work effectively in a team and independently, demonstrating initiative and leadership when necessary.
• Empathy, cultural sensitivity, and a genuine interest in serving the needs of the community.
• Strong organizational and problem-solving skills, with the ability to multitask and prioritize responsibilities effectively