Compliance and Quality Manager at Law and Visas

Job Description

• We specialize in various immigration services, ensuring the highest standards of legal expertise and client care.
• We are seeking a dedicated Compliance and Quality Manager to join our team to maintain and improve our compliance standards, ensuring quality and regulatory adherence in all aspects of our service delivery.

Responsibilities

• Oversee the firm’s compliance with relevant immigration laws, regulations, and internal policies.
• Implement and manage an effective compliance monitoring program, identifying risks and non-compliance areas.
• Conduct regular audits and quality checks on client cases, ensuring accurate documentation and adherence to legal requirements.
• Develop, review, and update compliance policies and procedures to maintain regulatory standards.
• Provide training and support to staff on compliance issues and quality management systems.
• Monitor changes in immigration law and ensure the firm is up to date with regulatory changes.
• Investigate and resolve any compliance issues or breaches, reporting findings to senior management.
• Maintain accurate records and documentation for regulatory audits and reporting.
• Assist the Manager in managing administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence.
• You must have people management experience.
• Oversee office supplies inventory and procurement, ensuring adequate stock levels at all times.
• Coordinate with various departments to streamline workflow and optimize operational efficiency.
• Assist in preparing and maintaining financial reports, budgets, and expense records.
• Supervise administrative staff and provide guidance and support as needed.
• Collaborate with HR in recruitment processes, onboarding new employees, and maintaining employee records.
• Assist in implementing and enforcing office policies and procedures to ensure compliance and adherence to standards.
• Handle special projects and assignments as assigned by the Business Manager.

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field.
• Must have a minimum of 4 years of experience in compliance and Quality Control
• The position is for female applicants only.
• Must reside in close proximity to the office.
• You do not have to have a Legal background.
• Leadership qualities with a collaborative and team-oriented approach.
• Proven experience in compliance, quality management, or a similar role,
• Excellent attention to detail and organizational skills.
• Ability to conduct thorough audits and implement corrective actions.
• Strong communication skills and ability to provide clear guidance on compliance matters.
• You must have business management skills
• You must have people management skills
• Proven experience in office administration or management roles.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to work effectively in a fast-paced environment and under pressure
• Proficiency in using case management systems and compliance monitoring tools.
• Analytical mindset with problem-solving abilities.